HomeMy WebLinkAboutJune 21, 2011 Regular Session Agenda PacketTrophy Club Municipal Utility District No. 1
Trophy Club Entities
Meeting Agenda
100 Municipal Drive
Trophy Club, Texas 76262
Svore Municipal Building Boardroom7:00 PMTuesday, June 21, 2011
Call to order and announce a quorum.
Citizen Presentation
Citizens are allowed three (3) minutes to address the Board regarding an item over
which the Board has policy or oversight authority as provided by Texas law, the ethics
order, or other policy order.
REGULAR SESSION
1.MUD 1 Board to recognize District Manager Robert Scott for 20 Years of
Service to the Trophy Club Municipal Utility District.
Reports & Updates
2.Receive District Manager's Report
a. Water pumped vs. billed
b. Update - Screen Rake Installation - WWTP
c. Update - Elevation Ground Storage Tanks
d. Update - Town's Elevated Tank
e. Monthly WWTP Report
f. New Fire Station Construction Costs to date
g. Update - Wastewater Treatment Plant Permit Renewal with TCEQ
h. Utilize Jim Hase' expertise again this year for budget preparation
i. Fire Station Grand Opening is scheduled for Saturday, July 30th from 10
a.m. to 2 p.m.
j. Fire Station VIP Party for current Councilmembers, current and past MUD
Directors, staff and invited guests is scheduled for Friday, July 22nd at 4:00 to
6:00 p.m.
May 2011 Water Pumped Vs Billed.pdf
WWTP Monthly Report-May2011.pdf
Fire Station Construction Rev Exp summary May.pdf
Attachments:
3.Receive Finance Update
a. Senior Accountant Gonzales to provide the Board with a monthly update and
address the Board's questions.
TCMUD 1 Page 1 of 56 Meeting Date: May 24, 2011
June 21, 2011Trophy Club Municipal Utility
District No. 1
Meeting Agenda
4.Receive Fire Update from Fire Chief Thomas
a. To provide Board with a monthly update and address the Board's questions.
May Fire Report.pdf
Fire District map-30x42 (2).pdf
Attachments:
5.Receive Town Council Update
a. Councilmember Rose to provide Board with an update of Council meetings,
notices and relevant business.
6.Receive Directors' Update
a. Update regarding Summer AWBD Conference - June 9-11, 2011
b. Update on MUD1 presentation to Medlin 5th grade science classes.
(Thomas)
Action Items:
7.2011-57-M1 Discuss and take appropriate action on releasing the budgeted amount
of ten thousand dollars ($10,000) to the Parks & Recreation Department
to be applied to towards the July 4th fireworks. (Adams)
8.2011-58-M1 Review and Approve Monthly Financial Report(s)
a. May 2011
MUD Variance Report May 2011.pdfAttachments:
9.2011-61-M1 Discuss and take appropriate action regarding RFP for Audit Services.
(Scott)
Bid Tab Audit RFP Results.pdfAttachments:
10.2011-60-M1 Discuss and take appropriate action regarding Order 2011-0621, the
2011-1 Rate Order. (Carr/Moore)
M1-O-2011-0621-Rate Order-draft.pdfAttachments:
11.2011-62-M1 Discuss and take action regarding engaging a third-party company,
which offers warranties/insurance to residents on their residential water
and/or sewer lines for a monthly fee. (Scott/Thomas)
COG Edorse NLC Pram.pdf
NLC Svc Line Warranty FAQs.pdf
NLC Svc Line Warranty Pram Brochure.pdf
Attachments:
12.2011-59-M1 Discuss and take appropriate action regarding the selection of a
President, Vice-President and Secretary/Treasurer for a one-year term.
TCMUD 1 Page 2 of 56 Meeting Date: May 24, 2011
June 21, 2011Trophy Club Municipal Utility
District No. 1
Meeting Agenda
13.2011-63-M1 Review and Approve Minutes
a. May 24, 2011
M1 Minutes 05242011.pdfAttachments:
Review & Discuss
14.Set Next Meeting Date:
a. Joint Meeting with Town Council - Tuesday, July 19, 2011 at 6:00 p.m.
b. Regular Session Meeting - Tuesday, July 19, 2011 @ 7:00 p.m.
July Calendar.pdfAttachments:
15.Items for Future Agendas
a. Funding of Future Capital Projects; i.e., Trinity Well No. 2
b. Municipal Water Rate for Town Parks (Sanders)
c. Establish an entry statute or monument for the future fire station with
funding for said item. (Sanders)
CONVENE INTO CLOSED SESSION
*CLOSED SESSION
A. PURSUANT TO SECTION 551.071 (1) (A) OF THE TEXAS GOVERNMENT CODE
REGARDING CONSULTATIONS WITH ATTORNEY, TO CONDUCT A PRIVATE
CONSULTATION WITH THE DISTRICT'S ATTORNEY ON A MATTER OF PENDING OR
CONTEMPLATED LITIGATION: Anticipated or threatened litigation against the District
regarding personnel matters.
RECONVENE INTO REGULAR SESSION
16.2011-64-M1 Discuss and take appropriate action regarding Executive Session item(s).
Adjourn
Notice is hereby given that a quorum of the Town Council may be in attendance at
this meeting.
* THE BOARD RESERVES THE RIGHT TO ADJOURN INTO A CLOSED SESSION AT
ANY TIME DURING THE MEETING FOR THE PURPOSE OF SEEKING THE ADVICE OF
ITS ATTORNEY ABOUT ANY ITEM ON THE AGENDA OR THAT ARISES AT THE
MEETING, PURSUANT TO SECTION 551.071 OF THE TEXAS GOVERNMENT CODE.
TCMUD 1 Page 3 of 56 Meeting Date: May 24, 2011
June 21, 2011Trophy Club Municipal Utility
District No. 1
Meeting Agenda
CERTIFICATION)
THE STATE OF TEXAS)
COUNTY OF DENTON)
COUNTY OF TARRANT)
THIS CERTIFIES THAT ON FRIDAY, JUNE 17, 2011 AT OR BEFORE 5:00 P.M., A COPY
OF THE ABOVE NOTICE OF A MEETING OF THE TROPHY CLUB MUNICIPAL UTILITY
DISTRICT NO. 1 TO BE HELD ON JUNE 21, 2011, WAS POSTED ON THE FRONT
WINDOW OF THE TROPHY CLUB M.U.D. ADMINISTRATION BUILDING, 100
MUNICIPAL DRIVE, TROPHY CLUB, TEXAS, WHICH IS A PLACE CONVENIENT TO
THE PUBLIC WITHIN THE BOUNDARIES OF THE DISTRICT, AND A COPY WAS ALSO
PROVIDED TO THE COUNTY CLERKS OF DENTON AND TARRANT COUNTIES, TO BE
POSTED ON THEIR WEBSITE AND/OR A BULLETIN BOARD AT A PLACE
CONVENIENT TO THE PUBLIC IN SUCH COUNTY COURT HOUSES, PURSUANT TO
SECTION 49.063 OF THE WATER CODE AND SECTION 551.054 OF THE OPEN
MEETINGS ACT, CHAPTER 551 TEXAS GOVERNMENT CODE.
_______________________
Mary Moore
MUD Secretary
THIS FACILITY IS WHEELCHAIR ACCESSIBLE AND ACCESSIBLE PARKING SPACES
ARE AVAILABLE. REQUESTS FOR ACCOMMODATIONS OR INTERPRETATIVE
SERVICES MUST BE MADE 48 HOURS PRIOR TO THIS MEETING. PLEASE CONTACT
MARY MOORE AT (682) 831-4685 OR FAX YOUR REQUEST TO (817) 490-0705.
I certify that the attached notice and agenda of items to be considered by this Board
was removed by me from the front window of the Svore Municipal Building, 100
Municipal Drive, Trophy Club, Texas, on the __________ day of
______________________, 2011.
________________________________, Title: ___________________________
TCMUD 1 Page 4 of 56 Meeting Date: May 24, 2011
October November December January February March April May June July August Septembe Total for year
2006 74,441 56,296 41,272 54,171 37,626 35,714 55,429 60,800 88,899 113,904 122,820 81,806 823,178
2007 73,757 44,297 35,905 31,695 25,671 40,516 43,121 31,204 42,191 43,717 72,462 76,138 560,674
2008 63,250 47,082 33,371 37,194 31,472 30,766 40,313 48,829 78,091 91,664 115,042 75,494 692,568
2009 63,730 48,170 35,215 35,759 32,240 39,331 46,151 37,382 56,370 125,089 91,724 79,137 690,298
2010 39,794 39,713 29,547 30,305 25,328 23,279 41,646 53,439 102,921 89,760 128,687 82,331 686,750
2011 70,502 50,909 44,365 35,983 27,845 55,972 69,165 61,467 416,208
Totals 385,474 286,467 219,675 225,107 180,182 225,578 295,825 293,121 368,472 464,134 530,735 394,906 3,869,676
October November December January February March April May June July August
79,297 48,609 36,966 32,915 26,974 25,771 31,755 46,747 70,315 69,134 92,539
84,849 51,836 38,869 32,850 24,742 25,111 32,240 47,364 75,755 68,715 82,007
90,400 55,063 40,772 32,785 22,510 24,451 32,726 47,980 81,195 68,296 71,476
95,952 58,290 42,675 32,721 20,278 23,791 33,211 48,597 86,636 67,878
350,497 213,799 159,281 131,271 94,504 99,122 129,932 190,688 313,900 274,022 246,022
Oct.Nov.Dec.Jan Feb.March April May June July August Sept.Total for year
2006 74,585 55,405 42,852 52,100 33,247 39,250 64,455 73,048 93,187 118,353 127,450 76,301 850,233
2007 72,460 49,249 34,203 28,257 31,492 43,900 41,770 37,340 41,215 43,136 75,480 72,087 570,589
2008 64,370 50,090 35,320 36,610 34,630 34,750 42,900 63,116 78,399 114,256 98,670 72,551 725,662
2009 65,110 48,570 36,411 36,587 36,385 44,120 48,881 38,250 66,450 116,823 94,525 81,500 713,612
2010 40,803 41,600 32,700 31,400 30,145 27,240 43,400 62,646 113,049 94,950 131,650 76,159 725,742
2011 70,502 50,993 44,220 33,789 36,053 54,775 71,306 63,500 425,138
Totals 387,830 295,907 225,706 218,743 201,952 244,035 312,712 337,900 392,300 487,518 527,775 378,598 4,010,976
Water Billed
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
OctoberNovemberDecemberJanuaryFebruaryMarchAprilMayJune July AugustSeptemberMonthsGallons 2006
2007
2008
2009
2010
2011
Water Pumped
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
123456789101112
MonthsGallons 2006
2007
2008
2009
2010
2011
TCMUD 1 Page 5 of 56 Meeting Date: May 24, 2011
Discharge Number: 001-AAvgMax Units MinAvgMax UnitsOxygen, dissolved (DO)Sample Measurement****** ****** ****** 6.5 ****** ****** (19) 0Twice/ Weekgrab00300 1 0 Effluent Gross ValuePermit Requirement****** ****** ******6.0 Mo Min****** ****** MG/LTwice / Week Grab pHSample Measurement****** ****** ******7.8****** 8.1 (12) 0 Weekly Grab00400 1 0 Effluent Gross ValuePermit Requirement****** ****** ******6.0 Mo Min******9.0 MinSUWeekly GrabSolids, total suspendedSample Measurement2.9 ************ 0.5 3.7 (19) 0Twice/ WeekCompos00530 1 0 Effluent GrossPermit Requirement175 Daily Avg************12 Daily Avg40 Daily MaxMG/LTwice/ WeekComposNitrogen, ammonia total (as N) Sample Measurement1.08 ************ 0.22 0.33 (19) 0Twice/ WeekCompos00610 1 0 Effluent GrossPermit Requirement44 Daily Avg************3.0 Daily Avg10 Daily MaxMG/LTwice/ WeekComposNitrogen, Nitrate Total (As N)Sample Measurement90.88************18.75 23(19) 0 weekly Compos00620 1 0 Effluent Gross ValuePermit Requirement350 Daily Avg************24 Daily Avg51 7 Day AvgMG/LWeeklyComposFlow, in conduit or thru treatment plantSample Measurement0.6451 0.9593****** ****** ****** ******0 Continuous Total Z50050 P 0 0 Effluent GrossPermit Requirement******2431 2hr Peak****** ****** ****** ******Continuous Total ZFlow, in conduit or thru treatment plantSample Measurement****** 2143****** ****** ****** ******0 Continuous Total Z50050 Y 0 0 Annual AveragePermit Requirement1.75 Annl Avg************ ****** ****** ******Continuous Total ZFlow, in conduit or thru treatment plantSample Measurement0.649************ ****** ****** ******0 Continuous Total Z50050 1 0 0 Effluent Gross ValuePermit RequirementReport Daily AvgReport Daily Avg****** ****** ****** ******Continuous Total ZColiform, Fecal GeneralSample Measurement****** ****** ****** ******67.29 99.010 Daily Grab74055 1 0 Effluent Gross ValuePermit Requirement****** ****** ****** ******200 DA OEOAV400 7DAV QEO100 ML Daily GrabBOD, Carbonaceious 05 Day, 20CSample Measurement20************3.9 4.5(19) 0Twice/ Week Compos80082 1 0 0 Effluent Gross ValuePermit Requirement73 Daily Avg****** ******5 Daily Avg20 Daily MxMG/LTwice/ WeekCompos8(03) MGD910(26) LBS / DY6(03) MGD7(03) MGD4(26) LBS / DY5(26) LBS / DY123(26) LBS / DYDischarge Monitoring ReportMonitoring Period:Apr-11ParameterQuantity or LoadingQuantity or ConcentrationNo. ExFrequency of AnalysisSample TypeTCMUD 1Page 6 of 56Meeting Date: May 24, 2011
Apr-10 May-10 Jun-10 Jul-10 Aug-10Sep-10Oct-10Nov-10 Dec-10Jan-11Feb-11Mar-11Apr-11May-11TotalProject BudgetRemaining Budget RevenueBond Proceeds2,000,000 - - - - - - - - - 2,000,000 2,000,000 - Interest Income138 306 315 337 326 284 266 211 171 136 104 94 55 12 2,754 3,000 246 Total Revenues2,000,138 306 315 337 326 284 266 211 171 136 104 94 55 12 2,002,754 2,003,000 246 ExpensesConstruction- - 72,921 63,997 80,754 99,412 221,160 202,700 7,898 244,687 138,642 - 562,146 5,806 1,700,124 1,722,736 22,612 Engineering- 33,509 11,204 - 4,999 11,042 5,682 7,065 4,444 5,302 10,644 - 6,473 - 100,364 101,754 1,390 Legal1,158 1,706 - - - - - - - - - - - - 2,864 2,864 - Temporary Housing26,689 2,968 49,445 1,750 2,252 1,134 1,134 1,133 1,134 1,134 935 1,210 1,134 492 92,542 94,737 2,195 Bond Issuance Cost79,876 - - 1,033 - - - - - - - - - - 80,909 80,909 - Total Expenses107,722 38,183 133,569 66,780 88,005 111,588 227,977 210,898 13,476 251,123 150,221 1,210 569,753 6,298 1,976,803 2,003,000 26,197 Trophy Club MUD No. 12M Bond Fire StationProject to Date May 31, 2011TCMUD 1Page 7 of 56Meeting Date: May 24, 2011
TCMUD 1 Page 8 of 56 Meeting Date: May 24, 2011
TCMUD 1 Page 9 of 56 Meeting Date: May 24, 2011
TCMUD 1 Page 10 of 56 Meeting Date: May 24, 2011
TCMUD 1 Page 11 of 56 Meeting Date: May 24, 2011
TCMUD 1 Page 12 of 56 Meeting Date: May 24, 2011
TCMUD 1 Page 13 of 56 Meeting Date: May 24, 2011
TCMUD 1Page 14 of 56Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-57-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Discuss and take appropriate action on releasing the budgeted amount of ten thousand dollars
($10,000) to the Parks & Recreation Department to be applied to towards the July 4th fireworks.
(Adams)
Attachments:
Action ByDate Action ResultVer.
Title
Discuss and take appropriate action on releasing the budgeted amount of ten thousand dollars
($10,000) to the Parks & Recreation Department to be applied to towards the July 4th fireworks.
(Adams)
Body
[Enter Body Here]
TCMUD 1 Page 15 of 56 Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-58-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Review and Approve Monthly Financial Report(s)
a. April 2011
Attachments:MUD Variance Report May 2011.pdf
Action ByDate Action ResultVer.
Title
Review and Approve Monthly Financial Report(s)
a. May 2011
Body
May Financials/Budget Summary may be found under Supplementals.
TCMUD 1 Page 16 of 56 Meeting Date: May 24, 2011
BUDGET VARIANCE REPORT
FUND:180 - MUD 1 O&M
FINANCIALS MONTH: May 2011
REVENUE VARIANCE: 58%
EXPENSE VARIANCE: 75%
NOTE:
ACCOUNT DESCRIPTION TOTAL
BUDGET
CURRENT
MONTH
YTD
TOTAL
YTD % VARIANCE EXPLANATION
REVENUE
180-000-000-36100 Gas Well Revenue 2,000$ 54$ 679$ 34% Revenue less than anticipated.
180-000-000-38100 Water-Residential 1,709,811$ 143,465$ 942,070$ 55% Dependent upon usage, higher usage in
summer months.
180-000-000-38120 Water-Commercial 777,075$ 57,008$ 412,976$ 53% Dependent upon usage, higher usage in
summer months.
180-000-000-38140 Portable Meters-Out of District 16,000$ (14,206)$ 26,164$ 164% Dependent upon usage. Prior month
misread adjusted.
180-000-000-38250 TCCC Effluent Charges 47,500$ 8,198$ 24,158$ 51% Dependent upon usage, higher usage in
summer months.
180-000-000-38500 PID Utility Fees 167,900$ -$ 167,900$ 100% First 150 connections go to I&S
180-000-000-38540 Sewer/Septic Dump Fees 48,000$ -$ -$ 0% Stopped for Screen Rake installation
180-000-000-38560 Fire Line Fees 5,000$ -$ 525$ 11% Revenue less than anticipated.
180-000-000-39290 GASB Reserves 54,314$ -$ -$ 0% Used to offset expenses. Will be
transferred at a later date.
WATER
180-010-000-40130 Salaries-Overtime 8,814$ 1,063$ 8,953$ 102% Based on number of after hours main
breaks & reconnects
180-010-000-40140 Salaries-Longevity 2,150$ -$ 2,150$ 100% Paid annually in November.
180-010-000-75200 Annual Permit Fee 6,600$ -$ 6,134$ 93% Annual payment.
180-010-000-78100 Meter Expense 85,000$ 1,952$ 84,032$ 99% Purchase in bulk, upfront.
180-010-000-79150 Equipment Rental/Lease 500$ 770$ 770$ 154% Crane rental for generator
180-010-000-93700 Capital Expense 130,932$ 38,100$ 253,953$ 194% Meters and Badger Orion
Upgrade.Generator miscoded. Will
correct & move to Capital projects fund
in June.
180-010-000-97100 Capital Repairs-Ground Storage 124,771$ -$ 97,742$ 78% Maintenance agreement for ground
storage tanks
WASTEWATER
180-020-000-40130 Salaries-Overtime 10,166$ 1,044$ 8,556$ 84% Based on number of after hours main
breaks & reconnects
180-020-000-40140 Salaries-Longevity 3,483$ -$ 3,483$ 100% Paid annually in November.
180-020-000-74200 Travel and Per Diem 1,750$ 160$ 1,504$ 86% Based on number of training classes
180-020-000-75200 Annual Permit Fee 7,500$ -$ 9,448$ 126% Annual Permit, and application fee for 4
year permit
180-020-000-78300 Safety Equipment 540$ 454$ 630$ 117% Rubber boots & leather gloves/Granger
COLLECTIONS
180-021-000-40130 Salaries-Overtime 14,145$ 665$ 12,153$ 86% Based on number of after hours main
breaks & reconnects
180-021-000-40140 Salaries-Longevity 3,128$ -$ 3,160$ 101% Paid annually in November.
180-021-000-40160 Salaries-Certification 1,200$ 125$ 1,000$ 83% Based on Certification testing. Paid
monthly
180-021-000-42960 Employee Relations 250$ -$ 192$ 77% Christmas party, employee functions
BOARD OF DIRECTORS
180-130-000-87110 Water Conservation/Public
Information
-$ 2,179$ 2,335$ Water Conservation Program-not
budgeted
Explanation provided for all accounts with a Year-To-Date percentage (YTD%) less than the Revenue Variance and greater than
or equal to the Expense Variance. The Revenue and Expense Variance is calculated on a straight-line method (Financials Month
x 8.3%), less 8.3% for revenues and plus 8.3% for expenses. All variances over $1000 will be addressed.
TCMUD 1 Page 17 of 56 Meeting Date: May 24, 2011
BUDGET VARIANCE REPORT
FUND:180 - MUD 1 O&M
FINANCIALS MONTH: May 2011
REVENUE VARIANCE: 58%
EXPENSE VARIANCE: 75%
NOTE:
ACCOUNT DESCRIPTION TOTAL
BUDGET
CURRENT
MONTH
YTD
TOTAL
YTD % VARIANCE EXPLANATION
Explanation provided for all accounts with a Year-To-Date percentage (YTD%) less than the Revenue Variance and greater than
or equal to the Expense Variance. The Revenue and Expense Variance is calculated on a straight-line method (Financials Month
x 8.3%), less 8.3% for revenues and plus 8.3% for expenses. All variances over $1000 will be addressed.
MANAGER'S OFFICE
180-140-000-40140 Salaries-Longevity 2,580$ -$ 2,755$ 107% Paid annually in November
180-140-000-42290 Pre-employment Physicals/Testing -$ 52$ 52$ 0% Receptionist position
180-140-000-50100 Professional Outside Services 229,076$ -$ 228,076$ 100% Semo Contract with Town-paid in two
installments
180-140-000-52100 Elections 2,500$ 18$ 2,040$ 82% Contract with Denton County for
Elections
180-140-000-73200 Communications/Pagers/Mobiles 1,798$ 558$ 1,836$ 102% Cell phones
180-140-000-73400 Printing 515$ -$ 3,170$ 616% Shared cost with Town/printing of
calendars mailed to residents
180-140-000-74100 Dues & Memberships 1,612$ 300$ 1,715$ 106% Majority of dues paid in Oct/Nov.
FINANCE
180-611-000-40130 Salaries-Overtime 3,500$ 222$ 10,561$ 302% Annual Audit, Conversion to new
software, Monthly MUD meetings
180-611-000-40140 Salaries-Longevity 3,128$ -$ 3,160$ 101% Paid annually in November
180-611-000-41200 Retirement 10,647$ 803$ 8,043$ 76% 2 to 1 match
180-611-000-41215 Dental Insurance 393$ 43$ 324$ 82% Change in family status
180-611-000-60100 Office Supplies 600$ -$ 481$ 80% Purchase of Blank check stock $274
UTILITY BILLING
180-620-000-40140 Salaries-Longevity 245$ -$ 405$ 165% Paid annuallyin November, Utility Billing
Clerk not budgeted for Longevity in the
amount of $160
180-620-000-73600 Service Charges & Fees 18,000$ 1,645$ 14,211$ 79% WorldPay monthly credit card
transaction fees. Added second
machine for front desk.
180-620-000-75600 TCEQ Annual Assessment Fee 20,000$ -$ 19,248$ 96% Paid annually after calendar year end
INFORMATION SERVICES
180-640-000-57000 Independent Labor 1,464$ 1,318$ 2,349$ 160% Outside services
180-640-000-73100 Telephone 8,040$ 1,640$ 7,088$ 88% expenses related to new phone system
FACILITIES MANAGEMENT
180-710-000-81200 Building Maintenance 11,970$ -$ 12,349$ 103% Painting & remodel of MUD & PS
Building
NON-DEPARTMENTAL
180-810-000-50200 Auditing 27,500$ -$ 27,500$ 100% Annual Auditing contract
180-810-000-50300 Legal 35,000$ 11,293$ 27,284$ 78% Personnel issues
TCMUD 1 Page 18 of 56 Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-61-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Discuss and take appropriate action regarding RFP for Audit Services. (Scott)
Attachments:Bid Tab Audit RFP Results.pdf
Action ByDate Action ResultVer.
Title
Discuss and take appropriate action regarding RFP for Audit Services. (Scott)
Body
[Enter body here.]
TCMUD 1 Page 19 of 56 Meeting Date: May 24, 2011
TCMUD 1Page 20 of 56Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-60-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Discuss and take appropriate action regarding Order 2011-0621, the 2011-1 Rate Order.
(Carr/Moore)
Attachments:M1-O-2011-0621-Rate Order-draft.pdf
Action ByDate Action ResultVer.
Title
Discuss and take appropriate action regarding Order 2011-0621, the 2011-1 Rate Order. (Carr/Moore)
Body
The following changes in red have been made to the 2011-1 Rate Order:
Article 3, Section 3.01, Security Deposits, B. Residential Owners
B. Residential Owners. A security deposit of fifty dollars ($50.00) shall be required from each
residential owner customer for a single-family home connected to the District’s system. The security
deposit is refundable to the customer when the account is later closed if that account is current at the
time it is closed. However, if the account is not current at the time it is closed, then the security
deposit shall be applied against the outstanding balance of the customer’s account at that time.
There shall be an additional one-hundred dollar ($100.00) deposit required when a Residential
Owner’s account is eligible for disconnection for nonpayment twice within a six (6) month period.
Thereafter, there shall be an additional one-hundred dollar ($100.00) deposit required when said
Residential Owner’s service account is eligible for disconnection due to nonpayment once within a six
(6) month period. Any past due amounts on said account/residence shall be paid prior to any service
being initiated.
C. Residential Lessees. A security deposit of one-hundred-fifty dollars ($150.00) shall be
required from each residential lessee customer for a single-family home. There shall be an additional
one-hundred dollar ($100.00) deposit required when a Residential Lessee’s account is eligible for
disconnection for nonpayment twice within a six (6) month period. Thereafter, there shall be an
additional one-hundred dollar ($100.00) deposit required when said Residential Lessee’s service
account is eligible for disconnection due to nonpayment once within a six (6) month period. Any past
due amounts on said account/residence shall be paid prior to any service being initiated.
E. Real Estate Inspections. A security deposit of one-hundred dollars ($100) shall be required of
a homeowner whose home is is for sale, is vacant and requires an inspection. A security deposit of
one-hundred-fifty dollars ($150) shall be required of Real Estate Agents who need to have an
inspection performed on/at a home that they have a sale contract on and said home is in vacant
status. Any past due amounts on said account/residence shall be paid prior to any service being
initiated.
Section 3.02 - Billing Procedures
TCMUD 1 Page 21 of 56 Meeting Date: May 24, 2011
File #: 2011-60-M1, Version: 1
H. Real Estate Inspection. There shall be a non-refundable $25.00 service charge to turn on
service at a vacant residence for the purpose of a real estate inspection.
I. Termination of Service. When a customer stops service or service is terminated due to
bankruptcy, foreclosure, or otherwise, then it is the policy of the MUD/District not to impose any
further monthly fees until such time as service is initiated. There shall be no reoccurring monthly fees
imposed upon a residence that is vacant and receives no service.
Pending modification: - Section 1.04. Inspections and Fees:
A.Swimming Pool Discharge into Sanitary Sewer System . Any backwash or
drainage from a swimming pool shall discharge into the sanitary sewer system. An indirect
connection shall be made by means of an air break, discharging into a tailpiece installed a
minimum of six inches (6”) (or 152 mm) above adjacent grade. The tailpiece shall be
connected to a minimum three-inch (3” or 76 mm) p-trap not less than twelve inches (12” or
304 mm) below grade which discharges into the yard cleanout riser. Backwash systems shall
not flow onto neighboring properties or into the storm sewer. The tie-in and inspection fee
shall be seventy-five dollars ($75.00) to be paid at the time of issuance of the pool permit.
Recently, the Town Council modified their Ordinance addressing the swimming pool discharge. In
order to stay consistent, the MUD policies should mirror Town policies. Staff recommends that homes
built prior to July 1, 2005 be allowed to discharge swimming pool discharge to the storm sewer.
TCMUD 1 Page 22 of 56 Meeting Date: May 24, 2011
2011-1 RATE ORDER
TROPHY CLUB MUNICIPAL UTILITY DISTRICT No. 1
ORDER No. 2011-0621
AN ORDER ESTABLISHING POLICIES, PROCEDURES, AND
RATES FOR WATER AND SEWER SERVICE; PROVIDING FEES
FOR CONNECTION, RECONNECTION, INSPECTION,
ACCURACY READINGS, AND RETURNED CHECKS;
REQUIRING DEPOSITS FOR SERVICE; PROVIDING A PENALTY
FOR DELINQUENT PAYMENTS; AND CONTAINING OTHER
PROVISIONS RELATING TO THE SUBJECT.
WHEREAS, Trophy Club Municipal Utility District No. 1 (the “District”) is
the owner and/or operator of a water and sewer system designed to serve
present and future inhabitants within the District and the Trophy Club
development; and
WHEREAS, the District’s most recent Rate Order was adopted on
January 18, 2011 (the “2011 Rate Order”), several additional modifications are
needed at this time, and the District desires to establish all of its rate policies in a
single new Rate Order; and
WHEREAS, the Board of Directors of the District has carefully considered
the terms of this 2011-1 Rate Order and is of the opinion that the following
conditions and provisions should be established as the policies, procedures, and
rates for obtaining service from the District’s water and sewer system.
THEREFORE, IT IS ORDERED BY THE BOARD OF DIRECTORS OF
TROPHY CLUB MUNICIPAL UTILITY DISTRICT NO. 1 THAT:
ARTICLE I
TAP FEES AND CONNECTION POLICY
Section 1.01. Initiation of Water and Sanitary Sewer
Connections. Each person desiring a water and sanitary sewer service
connection to the District’s System shall be required to pay such fees as set forth
in this Order. No service shall be established or re-established until such fees
are paid. All service connections are subject to all other rules, regulations, and
policies of the District.
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A. Certification of System. Connections shall not be made to
the District’s System or portions of the System until the District’s engineer
or Water/Wastewater Superintendent has certified that the System or
applicable portion thereof is operable.
B. Backflow Prevention. No water connections from any public
drinking water supply system shall be allowed to any commercial
establishment where an actual or potential contamination hazard exists
unless the public water facilities are protected from contamination.
At any commercial establishment where an actual or potential
contamination hazard exists, protection shall be required at the meter in
the form of a backflow prevention assembly. The type of assembly
required shall be the one known as “Reduced Pressure Zone” (RPZ)
unless otherwise specified by the District through its Superintendent.
The existence of potential contamination hazards without installation
having been made of the means of control and prevention as set out in the
preceding paragraph; or, the same having been installed, there is a failure
to properly maintain the same, shall be considered sufficient grounds for
immediate termination of water service. Service can be restored only
when the health hazard no longer exists, or when the health hazard has
been isolated from the public water system in accordance with the
foregoing requirements.
All backflow prevention assemblies that are required according to this
section shall be tested upon installation by a recognized backflow
prevention assembly tester and certified to be operating within
specifications. Backflow prevention assemblies that are installed to
provide protection against health hazards must also be tested and certified
to be operating within specifications at least annually by a recognized
backflow prevention assembly tester.
The Customer shall, at his expense, properly install, test, and maintain
any backflow prevention device required by this Rate Order. Copies of all
testing and maintenance records shall be provided to the MUD not later
than a date to be fixed by the MUD.
If the Customer fails to comply with the terms of this Order, the MUD shall,
at its option, either terminate service or properly install, test, and maintain
an appropriate backflow prevention device at the service connection. Any
expenses associated with the enforcement of this agreement shall be
billed to the Customer.
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C. Availability of Access/Obstructions. By application for
connection to the District’s System, the Customer shall be deemed to be
granting to the District and its representatives a right of ingress and egress
to and from the meter or point of service for such installation, maintenance
and repair as the District, in its judgment, may deem reasonably
necessary. The Customer shall also be deemed to be granting to the
District and its representatives a right of ingress and egress to the
Customer’s property, including the exterior of the Customer’s premises, for
the purpose of performing the inspections and completing the Customer‘s
Service Inspection Certifications required by the District’s rules and
regulations. Taps and connections will not be made when, in the opinion
of the District, building materials or other debris obstructs the work area or
the work area is not completed or finished to grade. When sidewalks,
driveways or other improvements have been constructed prior to
application for service, such application shall be construed and accepted
as the Customer’s waiver of a claim for any damages to such
improvements resulting from the reasonable actions of the District in
installation of the connection.
Section 1.02. Residential Fire Lines, Connections, and Fees. A
residence of six-thousand (6,000) square feet and less than eight-thousand
(8,000) square feet shall have installed on its one-inch (1”) water service line, for
fire protection, and as part of said line, a one-inch (1”) U-branch, with a separate
meter and meter-box. The cost of said U-branch, meter, and meter-box shall be
in the amount of five-hundred-twenty-five dollars ($525.00), payable at the time
of permitting.
A residence of more than eight-thousand (8,000) square feet, in addition
to its regular one-inch (1”) water service line, shall have installed a separate one-
and one-half inch (1½”) water service line for fire protection with its own meter
and meter-box. The cost of connection and installation of said separate line,
meter and meter-box shall be either nine-hundred-seventy-five dollars ($975.00)
if the home is on the same side of the street as the waterline; or, if it is on the
opposite side of the street from the waterline, necessitating boring, then the
charge shall be two-thousand-three-hundred-fifty dollars ($2,350.00), payable at
the time of permitting.
Section 1.03. Connections by District. All connections to the
District’s sewer system shall be made in accordance with the District’s Plumbing
Code and its rules and regulations. No person except the District Manager or
his/her authorized agent shall be permitted to tap or make any connection to the
mains or distribution piping of the District’s water system, except for emergency
firefighting purposes, or make any repairs or additions to or alterations in any
meter, box, tap, pipe, cock or other fixture connected with the water service or
any manhole, main, trunk or appurtenance of the District’s sanitary sewer
system, unless otherwise specified by the Board of Directors of the District. No
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sewer connection shall be covered in the ground before a representative of the
District has inspected the sewer connection. No house lead shall be covered in
the ground before the water connection has been inspected and approved by a
licensed plumbing inspector with jurisdiction of the site.
Section 1.04. Inspections and Fees. Fees for permits and for
plumbing inspections (other than for sewer and backflow inspections referred to
below in subparagraphs A and B) should be paid to the city or town in which the
property is located or to the District if the property is not located within a city or
town.
A. Sewer Inspection and Fees. Sewer connections and house
service lines shall be inspected by the District. An inspection fee of one-
hundred-fifty dollars ($150.00) shall be paid to the District for each
connection to the District sanitary sewer system. Installations that fail to
conform at any time to the rules and regulations shall be disconnected.
Any customer whose connection is disconnected for such failure shall be
notified as to the basis for such disconnection. After noted deficiencies
have been corrected, a re-inspection shall be made upon payment to the
District of a re-inspection fee of twenty-five dollars ($25.00), plus payment
by the customer of all outstanding charges. If subsequent re-inspections
are required before the sewer connection and service lines are in
compliance with the rules and regulations, a re-inspection fee of twenty-
five dollars ($25.00) shall be paid to the District for each subsequent re-
inspection. Re-inspections by the District requested after regular business
hours will be charged at a minimum of one-hundred dollars ($100.00).
B. Backflow Inspections. For all backflow installations
(residential and commercial) inspected by the personnel of the District, an
inspection fee of fifty dollars ($50.00) shall be paid to the District.
Inspections that fail to conform at any time to the rules and regulations
shall be disconnected. Any customer whose connection is disconnected
for such failure shall be notified as to the basis for such disconnection.
After noted deficiencies have been corrected, a re-inspection shall be
made upon payment to the District of a re-inspection fee of twenty-five
dollars ($25.00), plus payment by the customer of all outstanding charges.
If subsequent re-inspections are required, a re-inspection fee of twenty-
five dollars ($25.00) shall be paid to the District for each subsequent re-
inspection. Re-inspections by the District requested after regular business
hours will be charged at a minimum of one-hundred dollars ($100.00).
C. Swimming Pool Discharge into Sanitary Sewer System. Any
backwash or drainage from a swimming pool shall discharge into the
sanitary sewer system. An indirect connection shall be made by means of
an air break, discharging into a tailpiece installed a minimum of six inches
(6”) (or 152 mm) above adjacent grade. The tailpiece shall be connected
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to a minimum three-inch (3” or 76 mm) p-trap not less than twelve inches
(12” or 304 mm) below grade which discharges into the yard cleanout
riser. Backwash systems shall not flow onto neighboring properties or into
the storm sewer. The tie-in and inspection fee shall be seventy-five
dollars ($75.00) to be paid at the time of issuance of the pool permit.
Section 1.05. Temporary Water Service - Construction Meters.
A. Construction Meters. The District shall be authorized to
make a temporary connection to any fire hydrant or flushing valve upon
request for temporary water service. All temporary service shall be
metered and billed to the temporary customer as provided herein. All
unauthorized withdrawal of water from flushing valves, fire hydrants, or
other appurtenances of the District’s System without prior approval of the
District, except for emergency fire-fighting purposes, is prohibited.
B. Application and Deposit. Each temporary customer desiring
temporary water service shall be required to execute an application for
such temporary service and shall provide a minimum security deposit of
one-thousand-seven-hundred-seventy-five dollars ($1,775.00) for a three-
inch (3”) meter and RPZ; six-hundred-fifty dollars ($650.00) for a smaller
meter and smaller RPZ. The deposit shall be made by cashier’s check or
money order payable to the District. The deposit shall be used by the
District to secure the payment for temporary water supplied by the District,
the installation fee, and the cost of repair of any damages caused by the
temporary customer. The balance of the security deposit, if any, shall be
refunded after disconnection from the District’s System.
C. Construction Meter Fees and Rates. A fee of one-hundred
dollars ($100.00) for costs of installation, plus the cost of the metered
water, shall be charged for temporary water service. The following rate for
the sale of water for each temporary water service connection shall be in
effect from the effective date hereof until such time as the Board amends
said rate:
Gallons Used Rate
Any amount $3.44 per each 1,000 gallons
D. Temporary Construction Meter Use Constraints. To
avoid damages resulting from freezing weather, all temporary construction
and irrigation meters shall be removed from fire hydrants at the end of
each day and no later than 4:00 p.m. beginning November 1 and through
the following March 15. Any irrigation and/or construction meter found still
attached to a fire hydrant after 4 p.m. beginning November 1 and through
the following March 15, will be removed at a service charge fee of
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seventy-five dollars ($75.00). Should any irrigation and/or construction
meter attached to a fire hydrant cause damage as a result of being
attached to a meter during freezing conditions beginning November 1 and
through the following March 15, renter will be responsible for all costs
associated with repair of damaged fire hydrant, to include labor costs.
Section 1.06. Service Outside the District. The rates and charges
stated in this Rate Order are for service to customers and property located within
the boundaries of the District. Any service to a customer or property located
outside the boundaries of the District shall be granted only upon special approval
by the Board of Directors of the District. Unless other provisions are established
by a special contract approved by the Board of Directors of the District, any
service to customers or property outside the boundaries of the District shall be at
the same rates and terms as specified in this Rate Order, except that regular
charges for water, sewer, and tap charges shall be doubled.
Service to Trophy Club Park at Lake Grapevine is specifically exempted
from the doubling provision of the preceding paragraph.
Section 1.07. Water Meter and Water Tap Fees.
Domestic one-inch (1”) meter: $ 292.00
Fee for MUD-made Water Tap: $1,000.00
Inspection Fee for Water Tap: $ 50.00
The one-thousand-dollar ($1,000.00) fee must be received by the District
before any residential connection is initially made by MUD personnel to the
District’s water system, which includes the cost for a one-inch (1”) meter.
When taps have been made by someone other than MUD personnel,
there is an installation/inspection fee of fifty dollars ($50.00) plus the cost of the
appropriate meter.
Any request by a customer for service from an oversized connection line
or from a meter larger than a one-inch (1”) standard meter shall be granted by
the District only if the customer agrees and makes suitable arrangements to pay
the increased costs for such larger line and/or meter as set out above in
Paragraph 1.02.
Each customer requesting an initial connection to the District’s Water
System shall also pay to the District the cost required to be paid by the District to
the City of Fort Worth as a “water impact fee” or “water access fee” for the
additional customer connection to the Fort Worth Water System.
Section 1.08. Sewer Tap Fees. The charge for all taps of sewer
lines within the District shall be equal to the cost to the District for making such
connections.
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Section 1.09. Title to Facilities. Title to all water meters, water and
sewer taps, and all other appurtenances, including meter boxes, shall lie in the
District.
ARTICLE II
SERVICE RATES
Section 2.01. Water Service. The following monthly rates for the
sale of water shall be in effect for each Separate Connection within the District
from the effective date hereof until such time as the Board of Directors amends
said rates:
A. Chemically Treated Water. Water from the District’s facilities
which has been mixed, chlorinated, or otherwise treated so that it is
suitable for human use and consumption shall be at the following rates:
(1) Single-Family Homes. Each single family home shall
be billed as follows:
Basic Charge Fee: (Does not include water usage) $12.71
0-6,000 gallons per month $2.48/1,000 gallons
7,000 to 12,000 gallons per month $3.00/1,000 gallons
13,000 to 25,000 gallons per month $3.23/1,000 gallons
26,000 to 50,000 gallons per month $3.34/1,000 gallons
51,000 plus gallons per month $3.44/1,000 gallons
(2) Commercial. Each business service connection shall
be deemed to be a single-family home for purposes of water
service.
(3) Clubs. Each club shall be deemed to be a single-
family home for purposes of water service.
(4) Golf Course. Each meter shall be deemed to be a
single-family home for the purposes of water service.
(5) Multi-Family Buildings.
(i) Single Meter. Each multi-family building or
complex of buildings that is served by a single meter
shall be billed for water at the same rate as a single-
family home, with a Basic Charge Fee of $12.71 times
the number of units in the building or complex.
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(ii) Multiple Meters. If a multi-family building or
complex of buildings is served by more than one
meter, then water delivered through each meter shall
be billed at the same rate as a single family home,
with a Basic Charge Fee of $12.71 times the number
of units served by the meter.
(6) Public Access Parks. Any water or sewer services
utilized by the Town of Trophy Club in public access parks
for the operation and maintenance of such parks will be
billed at the in-district rate. Such water and sewer services
shall be for the benefit of the residents of the Town of Trophy
Club. Use for any other purpose shall require the services to
be billed at double the rate.
Section 2.02. Sewer Service Rates. The following monthly rates for the
collection and disposal of sewage shall be in effect for each Separate Connection
within the District from the effective date hereof until such time as the Board of
Directors amends said rates:
A. Single-Family Homes and Cottages. Each single-family home
and cottage shall be billed based upon the treated water used by such unit
that month, as follows:
Basic Charge Fee: (Does not include sewer usage) $12.71
0-6,000 gallons per month $2.48/1,000 gallons
7,000-12,000 gallons per month $3.00/1,000 gallons
12,000 gallons maximum per month for residential
B. Commercial Buildings (including Clubs). Each commercial
building shall be billed for sewer service at the same rate as single-family
homes, based on the treated water used by such unit that month as
follows:
Basic Charge Fee: (Does not include sewer usage) $12.71
0-6,000 gallons per month $2.48/1,000 gallons
7,000-12,000 gallons per month $3.00/1,000 gallons
13,000-25,000 gallons per month $3.23/1,000 gallons
26,000 to 50,000 gallons per month $3.34/1,000 gallons
51,000 plus gallons per month $3.44/1,000 gallons
C. Multi-Family Buildings. Each unit in a multi-family building or
complex of buildings shall be billed at the same rate as a single-family
home, with a Basic Charge Fee of $12.71 times the number of units in the
building or complex.
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Section 2.03. Golf Course Irrigation Water to the Lakes / Effluent
Charge. The effluent from the District’s wastewater treatment plant will be sold
pursuant to separate contracts entered into with the District and approved by its
Board of Directors. The District has contracted to sell effluent to the Trophy Club
Country Club and discharge said effluent into golf course lakes at a charge of
sixty cents ($0.60) per thousand gallons for the years 2009-2011. Effective May
1, 2011 and continuing through April 30, 2013, the charge shall be sixty-five
cents ($0.65) per thousand gallons. Effective May 1, 2013 and continuing
through April 30, 2015, the charge shall be seventy cents ($0.70) per thousand
gallons.
In addition to water usage charges, when the customer requests fresh
water on the day that established the District’s peak draw from the City of Fort
Worth, the customer shall be required to pay its respective portion of any
demand rate and/or minimal payment rate as specified in the District’s wholesale
water supply contract with the City of Fort Worth. However, if the customer’s
demand is absorbed by the District with no additional charges from Fort Worth,
the District may in its discretion waive the demand and/or minimal payment
charges to the customer.
Section 2.04. Stand-by Charge. For those lots subject to recorded
restrictive covenants that require or authorize the District to charge a stand-by
fee for water and sewer service where the lot has water and sewer service
available but the lot is not yet connected to the District’s system, the stand-by fee
shall be six dollars ($6.00) per month. Unless otherwise provided by the terms of
the recorded restrictive covenant applicable to a particular lot, the stand-by
charge shall commence on the first day of the month following the date upon
which water and sewer service is available at the property line of the lot and the
charge shall cease on the first day of the month preceding the date upon which
water and sewer use charges become due and payable to the District for water
and sewer service supplied to the lot.
Section 2.05. Master Meter (Cooling Tower Calculation).
The water usage from the master meter reading less the
reading from the “Blow Down” meter equals the
“evaporation.” Water usage less “evaporation” equals
sewer usage for billing purposes.
Section 2.06. Regulatory Assessment. Pursuant to Section 5.235,
Texas Water Code, and 30 TAC291.76, the District shall pay a regulatory
assessment to the Texas Commission on Environmental Quality (“TCEQ”)
annually in the amount required by law on the total charges for retail water and
sewer service billed to its customers annually.
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At the end of each year, the District shall prepare a written statement
indicating (i) the total charges for retail water and sewer service for the year and
(ii) the regulatory assessment due and payable to the TCEQ.
Section 2.07. No Reduced Rates or Free Service. All customers
receiving water and/or sewer service from the District shall be subject to the
provisions of this Order and shall be charged the rates established in this Order,
and no reduced rate or free service shall be furnished to any customer whether
such user be a charitable or eleemosynary institution, a political subdivision, or
municipal corporation; provided, however, this provision shall not prohibit the
District from establishing reasonable classifications of customers for which rates
differing from the rates stated herein may be adopted.
ARTICLE III
SERVICE POLICY
Section 3.01. Security Deposits. Security deposits shall be required as
follows:
A. Builder’s Deposit A seventy-five dollar ($75.00) security
deposit shall be required of builders for each tap made by the District for
such service connection, payable at or prior to the time that such tap is
made, and the security deposit is refundable to the builder when the
account is later transferred to an owner if that account and all other
accounts of the builder are current at the time of the transfer; but, if that
account or any other account of the same builder is not current at the time
of such transfer to an owner, then the security deposit shall be applied
against the outstanding balance of the builder’s account(s) at the time of
such transfer. The District shall deduct from the deposit the cost to repair
any damage caused to the District’s property by the builder or the builder’s
employees, contractors, subcontractors or agents and shall deduct any
delinquent water and sewer service bills of the builder. In the event any
amounts are so deducted from the builder’s deposit, it will be incumbent
on the builder to reinstate the original amount of the deposit, and failure to
do so will result in the suspension of any additional water taps for the
builder.
B. Residential Owners. A security deposit of fifty dollars
($50.00) shall be required from each residential owner customer for a
single-family home connected to the District’s system. The security
deposit is refundable to the customer when the account is later closed if
that account is current at the time it is closed. However, if the account is
not current at the time it is closed, then the security deposit shall be
applied against the outstanding balance of the customer’s account at that
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time. There shall be an additional one-hundred dollar ($100.00) deposit
required when a Residential Owner’s account is eligible for disconnection
for nonpayment twice within a six (6) month period. Thereafter, there shall
be an additional one-hundred dollar ($100.00) deposit required when said
Residential Owner’s service account is eligible for disconnection due to
nonpayment once within a six (6) month period. Any past due amounts on
said account/residence shall be paid prior to any service being initiated.
C. Residential Lessees. A security deposit of one-hundred-fifty
dollars ($150.00) shall be required from each residential lessee customer
for a single-family home. There shall be an additional one-hundred dollar
($100.00) deposit required when a Residential Lessee’s account is eligible
for disconnection for nonpayment twice within a six (6) month period.
Thereafter, there shall be an additional one-hundred dollar ($100.00)
deposit required when said Residential Lessee’s service account is
eligible for disconnection due to nonpayment once within a six (6) month
period. Any past due amounts on said account/residence shall be paid
prior to any service being initiated.
D. Construction Meters. See Paragraph 1.05 above.
E. Real Estate Inspections. A security deposit of one-
hundred dollars ($100) shall be required of a homeowner whose home is
is for sale, is vacant and requires an inspection. A security deposit of one-
hundred-fifty dollars ($150) shall be required of Real Estate Agents who
need to have an inspection performed on/at a home that they have a sale
contract on and said home is in vacant status. Any past due amounts on
said account/residence shall be paid prior to any service being initiated.
F. Other customers. A security deposit equal to two (2)
months’ estimated average monthly water and sewer bill shall be required
of all other customers.
G. Deposits. Currently, the MUD/District does not pay
interest on deposits. The interest drawn by the MUD/District on customer
deposits is returned into the operating budget of the water/sewer fund to
help in providing the lowest possible water and sewer rates for our
customers.
Section 3.02. Billing Procedures. All accounts shall be billed in
accordance with the following:
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A. Due Date and Delinquency. Charges for water service,
sewer service, and standby fees shall be billed monthly. Payment shall be
due on or before the twentieth (20th) day of the month in the month in
which the bill was received. Unless payment is received on or before the
twentieth (20th) day of the month, such account shall be considered
delinquent. If the due date falls on a holiday or weekend, the due date for
payment purposes shall be the next working day after the due date. The
District shall charge a penalty on past due accounts calculated at the rate
of ten percent (10%) per month on water, sewer and standby charges.
The rates for water and sewer service shall depend upon the type of user
and upon whether the water used has been chemically treated, as
provided in this Rate Order. All accounts not paid by the due date shall be
deemed delinquent and failure to make payment thereafter may result in
the termination of water and sewer service.
B. Notice and Appeal. Prior to termination of service, a
customer who is delinquent in payment shall be sent a notice that service
will be discontinued on or after the fifteenth (15th) day after the date of
such notice unless payment in full is received before by such day
disconnection is scheduled. Notice shall be sent by first class United
States mail and shall inform the customer of the amount of the delinquent
bill, the date service will be disconnected if payment is not made, and of
the customer’s right to contest, explain, or correct the charges, services,
or disconnection. Service shall not be disconnected where a customer
has informed the District of his or her desire to contest or explain the bill.
If the customer appears before the Board, in person or by written
correspondence, the Board shall hear and consider the matter and inform
the customer of the Board’s determination by sending written notice to the
customer by first class United States mail stating whether or not service
will be disconnected. If service is disconnected, it shall be reconnected
only upon payment in full of all amounts due, including any late charges,
penalties, and the security deposit, as set out above in Section 3.01. If
payment is not received prior to the date that disconnection has been
scheduled, a service charge of twenty-five dollars ($25.00) will be added
to the account. Reconnections made outside of the District’s normal
business hours at the customer’s request will be charged at an additional
after hour’s fee of one-hundred dollars ($100.00).
C. Business Hours. For purposes of assessing the foregoing
charges, “normal” or ”regular” business hours shall mean only the hours
between 8 a.m. and 5 p.m., Monday through Friday, and between 7 a.m.
and 9 a.m. Saturdays, Sundays, and Holidays. All other times are outside
of the District’s normal business hours and will result in the higher charge.
D. Returned Checks. A twenty-five dollar ($25.00) charge will
be charged to the customer’s account for any check returned by the bank.
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TCMUD 1 Page 34 of 56 Meeting Date: May 24, 2011
Trophy Club MUD 1 2011 Rate Order Order 2011-0621
13
Any amounts due on an account which have been paid with a check that
has been returned by the bank must be paid in full by cash, cashier’s
check or money order, including all late charges and returned check
charges, within five (5) days from the day the District hangs a notice on
the customer’s door or otherwise notified the customer that the check has
been returned by the bank.
E. Confidentiality Request. A one-time charge of five dollars
($5.00) shall be made on each confidentiality request as set forth in H.B.
859.
F. Same-Day Service. An additional charge of twenty-five
dollars ($25.00) shall be made when a customer requests same-day
service. As an example, this charge will be implemented upon request by
a customer for same-day service to start or terminate water and sewer
service or to perform re-reads the same day as requested.
G. Accuracy Reading Fee. A meter accuracy reading fee in
the amount of ten dollars ($10.00) shall be charged to a customer by the
District for each meter accuracy reading made by the District for such
customer when the original reading appears to be accurate. If the original
meter reading appears to be in error, no fee will be charged. Each
customer will be allowed one accuracy meter reading per calendar year at
no charge. Should a customer request that the meter accuracy reading be
made by an outside source, then a fee of one-hundred-twnety-five dollars
($125.00) will be charged to the customer. If the original meter reading is
found to be in error, then the customer will be given a credit offsetting the
amount of the charge.
H. Real Estate Inspection. There shall be a non-refundable
$25.00 service charge to turn on service at a vacant residence for the
purpose of a real estate inspection.
I. Termination of Service. When a customer stops service
or service is terminated due to bankruptcy, foreclosure, or otherwise, then
it is the policy of the MUD/District not to impose any further monthly fees
until such time as service is initiated. There shall be no reoccurring
monthly fees imposed upon a residence that is vacant and receives no
service.
Section 3.03. Entitlement. Customers are not guaranteed a
specific quantity or pressure of water or specific capacity in sewer facilities for
any purpose whatsoever; furthermore, in no instance shall the District be liable
for failure or refusal to furnish water or any particular amount or pressure of water
or to provide capacity in sewer facilities.
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TCMUD 1 Page 35 of 56 Meeting Date: May 24, 2011
Trophy Club MUD 1 2011 Rate Order Order 2011-0621
14
Section 3.04. Unauthorized and Extraordinary Waste. The rates
established herein are applicable for Domestic Waste as defined herein.
Customers proposing to generate other types of waste will be assessed
additional charges as established by the District.
Section 3.05. Damage to District Facilities.
A. Damage to Meter and Appurtenances. No person other than
a duly authorized agent of the District shall open a meter box, tamper with
or in any way interfere with a meter, meter box, service line or other water
and/or sewer system appurtenance. The District reserves the right,
immediately and without notice, to remove the meter or disconnect water
service to any customer whose meter has been tampered with and to
assess repair charges to the customer, plus a damage fee not to exceed
five-thousand dollars ($5,000.00), plus any applicable charge for same
day service.
B. Repair. It shall be the responsibility of each customer to
maintain the water and sewer lines from the point of connection to the
District’s water and sewer system to the building served. The District
reserves the right to repair any damage to the District’s System and
appurtenances without prior notice and to assess against any customer
such penalties as are provided by law and such penalties provided for in
this Rate Order in addition to those charges necessary to repair the
portion of the System so damaged.
C. Video. If at any time a resident/customer wishes to have the
District video their sewer line to help the resident determine the condition
of their sewer line, the fee will be one-hundred-fifty dollars ($150.00)
payable to the District assessed on the next month’s bill.
Section 3.06. Requested Temporary Disconnection. If service is
temporarily disconnected at the customer’s request, the charge for such
voluntary disconnection shall be ten dollars ($10.00), and the charge for
subsequently reconnecting the service shall also be ten dollars ($10.00). These
charges apply to connects and disconnects that are completed during normal
business hours.
Section 3.07. Easements. Before service is begun to any
customer, or once begun before reconnection is made, the person requesting
such service shall grant an easement of ingress and egress to and from the
meter(s) for such maintenance and repair as the District, in its judgment, may
deem necessary.
Section 3.08. Required Service. No service will be given from the
District’s water and sewer system unless the customer agrees to take both water
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TCMUD 1 Page 36 of 56 Meeting Date: May 24, 2011
Trophy Club MUD 1 2011 Rate Order Order 2011-0621
15
and sewer service, except that permanent irrigation only services may receive
water only, and projects under construction may, if they wish, receive water
service only during the period of such construction.
Section 3.09. Additional Charges. In all cases where services are
performed for and equipment or supplies are furnished to a party or entity not
within MUD 1, the charge to said party or entity shall be the MUD’s cost of
providing such services, equipment and/or supplies, plus fifteen percent (15%).
This shall not apply to services; equipment and/or supplies furnished by MUD 1
under an existing Interlocal Agreement nor to the rates MUD 1 charges for out-of-
district water and sewer service.
ARTICLE IV
INDUSTRIAL WASTE
Section 4.01. Industrial Waste Policy. The following policy
regarding industrial waste shall be effective:
A. Definition. “Industrial waste” shall mean the water-borne
solids, liquids, and/or gaseous wastes (including Cooling Water), resulting
from any industrial, manufacturing, trade, business, commercial, or food
processing operation or process, or from the development of any natural
resource, or any mixture of such solids, liquids, or wastes with water or
domestic sewage. The Clean Water Act of 1977, as amended, and the
General Pretreatment Regulations contained in 40 C.F.R. §403 contain
the requirements for user’s discharge of industrial waste into wastewater
facilities.
B. Industrial Waste Discharge-Charges and Rates. If any
customer of the District’s sanitary sewer system proposes to discharge
industrial waste into such system, the Board of Directors of the District
shall request the recommendation of the District Engineer and shall
establish rates and charges to provide for an equitable assessment of
costs whereby such rates and charges for discharges of industrial waste
correspond to the cost of waste treatment, taking into account the volume
and strength of the industrial, domestic, commercial waste, and all other
waste discharges treated and techniques of the treatment required. Such
rates shall be an equitable system of cost recovery which is sufficient to
produce revenues, in proportion to the percentage of industrial wastes
proportionately relative to the total waste load to be treated by the District
for the operation and maintenance of the treatment works, for the
amortization of the District’s indebtedness for the cost as may be
necessary to assure adequate waste treatment on a continuing basis.
C. Pretreatment. The Board of Directors of the District shall
rely upon the recommendation of the District Engineer and shall require
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TCMUD 1 Page 37 of 56 Meeting Date: May 24, 2011
Trophy Club MUD 1 2011 Rate Order Order 2011-0621
16
pretreatment of any industrial waste that would otherwise be detrimental to
the treatment works or to its proper and efficient operation and
maintenance or will otherwise prevent the entry of such industrial waste
into the treatment plant.
ARTICLE V
ENFORCEMENT/CIVIL PENALTIES
Section 5.01. Enforcement.
A. Civil Penalties. The Board hereby imposes the following civil
penalties for breach of any rule of the District: The violator shall pay the
District twice the costs the District has sustained due to the violation up to
five-thousand dollars ($5,000.00). A penalty under this Section is in
addition to any other penalty provided by the laws of this State and may
be enforced by complaints filed in the appropriate court of jurisdiction in
the county in which the District’s principal office or meeting place is
located. If the District prevails in any suit to enforce its rules, it may, in the
same action, recover any reasonable fees for attorneys, expert witnesses,
and other costs incurred by the District before the court. The court shall
fix the amount of the attorneys’ fees.
B. Liability for Costs. Any person violating any of the provisions
of this Order and/or the rules and regulations governing water and sanitary
sewer facilities, service lines, and connections shall become liable to the
District for any expense, loss or damage occasioned by the District by
reason of such violation, and enforcement thereof shall be in accordance
with Paragraph A of Section 5.01 of this Order.
Section 5.02. Non-waiver. The failure on the part of the District to
enforce any section, clause, sentence, or provision of this Order shall not
constitute a waiver of the right of the District later to enforce any section, clause,
sentence, or provision of this Order.
Section 5.03. Appeal. Any determination by the District of any
dispute regarding the terms and provisions of this order may be appealed to the
Board of the District, which shall conduct a hearing on the matter. The District
shall provide the customer with information regarding appeals and hearing
procedures upon the customer’s request.
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TCMUD 1 Page 38 of 56 Meeting Date: May 24, 2011
Trophy Club MUD 1 2011 Rate Order Order 2011-0621
17
ARTICLE VI
MISCELLANEOUS
Section 6.01. Amendments. The Board of the District has and
specifically reserves the right to change, alter or amend any rate or provision of
this Order at any time.
Section 6.02. Severability. The provisions of this Order are
severable, and if any provision or part of this Order or the application thereof to
any person or circumstance shall ever be held by any court of competent
jurisdiction to be invalid or unconstitutional for any reason, the remainder of this
Order and application of such provision or part of this Order shall not be affected
thereby.
Section 6.03. Headings. The section and paragraph headings
used herein are for reference only and are not to be construed as part of the text
of the section or paragraph.
ARTICLE VII
REPEAL OF PREVIOUS ORDERS
This Rate Order shall be known as the “2011-1 Rate Order” (Order 2011-
0621) of the District. All previous Orders adopted by the Board of Directors
pertaining to the subject matter hereof are each hereby repealed in their entirety
as of the effective date hereof.
ARTICLE VIII
EFFECTIVE DATE
This Order shall be effective August 1, 2011.
ARTICLE IX
PUBLIC MEETING
It is hereby found that the meeting at which this Order is adopted is open
to the public as required by law, and that public notice of the time, place, and
subject matter of said meeting and of the proposed adoption of this Order was
given as required by law.
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TCMUD 1 Page 39 of 56 Meeting Date: May 24, 2011
Trophy Club MUD 1 2011 Rate Order Order 2011-0621
18
PASSED, ADOPTED, ORDERED, AND APPROVED this 21st day of June
2011.
_________________________________
James C. Thomas, President
(SEAL)
____________________________________
Kevin R. Carr, Secretary/Treasurer
____________________________
Mary Moore, MUD Secretary
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TCMUD 1 Page 40 of 56 Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-62-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Discuss and take action regarding engaging a third-party company, which offers warranties/insurance
to residents on their residential water and/or sewer lines for a monthly fee. (Scott/Thomas)
Attachments:COG Edorse NLC Pram.pdf
NLC Svc Line Warranty FAQs.pdf
NLC Svc Line Warranty Pram Brochure.pdf
Action ByDate Action ResultVer.
Title
Discuss and take action regarding engaging a third-party company, which offers warranties/insurance
to residents on their residential water and/or sewer lines for a monthly fee. (Scott/Thomas)
Body
Attached is information from at least one of two companies offering a warranty/insurance program on
water/sewer lines for homeowners.
TCMUD 1 Page 41 of 56 Meeting Date: May 24, 2011
For Immediate Release
March 7, 2011
Contact:
Utility Service Partners
Brad Carmichael
724-749-1003
bcarmichael@utilitysp.net
National League of Cities
Gregory Minchak
202-626-3003
Minchak@nlc.org
Utility Service Partners (USP) awarded master agreement with the North
Central Texas Council of Governments
Canonsburg, PA - Utility Service Partners (USP), the administrator of the National League of Cities
(NLC) Service Line Warranty Program, was awarded a master agreement with the North Central Texas
Council of Governments (NCTCOG) to assist cities in providing their residents with protection against
the high cost of broken or leaking utility lines. Cities can access the NLC Service Line Warranty
Program through an interlocal agreement.
Mike Eastland, NCTCOG’s Executive Director added “In response to local entities’ interest in this type of
program, we are pleased to introduce a new Shared Services program that allows cities to provide their
residents optional protection against utility line repair costs. NCTCOG’s Shared Services programs are
programs of choice; they are designed for flexibility so they can be made available to a wide variety of
entities and meet each entity’s specific needs. Participation by each city is strictly voluntary.”
After a review of four leading utility line warranty providers, USP was unanimously selected by a
NCTCOG review committee comprised of five NCTCOG member cities representing various populations
within the North Central Texas region. “We were up against some pretty stiff competition so this was
very rewarding for our company to have been unanimously selected by this independent panel,” stated
Phil Riley, USP’s President and CEO.
"We believe that the NLC Service Line Warranty Program provides a unique service to cities and their
residents, combining an efficient solution for homeowners while providing a source of additional income
for cities. USP has a strong, proven track record of customer satisfaction and we are delighted to be
working with them," added Donald J. Borut, Executive Director of the National League of Cities.
This fall, USP teamed up with the National League of Cities (“NLC”) to create the NLC Service Line
Warranty Program. The NLC Service Line Warranty Program provides affordable utility service line
warranties to homeowners covering expensive repairs to external water and sewer lines on homeowners’
property. The program offers 24 hour/7 day a week utility service line protection.
-over-
TCMUD 1 Page 42 of 56 Meeting Date: May 24, 2011
Cities interested in participating in the NLC Service Line Warranty Program should contact Brad
Carmichael, Vice President of Business Development at Utility Service Partners,
partnerships@utilitysp.net or (866) 974-4801. Further information is available at www.utilitysp.net/nlc
and www.nlc.org/enterpriseprograms.
For more information on the interlocal agreement, please visit http://www.nctcog.org/sharedservices.asp.
About Utility Service Partners
Headquartered in Canonsburg, Pennsylvania, Utility Service Partners, Inc. is a leading independent
provider of service line warranties and water heater rentals in the United States. USP is a portfolio
company of Macquarie Capital, part of Macquarie Group Limited, one of the world’s largest owners and
managers of infrastructure assets and a manager of over $36 billion in infrastructure equity around the
world.
About the National League of Cities
The National League of Cities is the nation’s oldest and largest organization devoted to strengthening and
promoting cities as centers of opportunity, leadership and governance. NLC is a resource and advocate for
19,000 cities, towns and villages, representing more than 218 million Americans.
About the North Central Texas Council of Governments
The North Central Texas Council of Governments (NCTCOG) is a voluntary association of, by and for
local governments, and was established to assist local governments in planning for common needs,
cooperating for mutual benefit, and coordinating for sound regional development. NCTCOG's purpose is
to strengthen both the individual and collective power of local governments and to help them recognize
regional opportunities, eliminate unnecessary duplication, and make joint decisions.
NCTCOG serves a 16-county region of North Central Texas, which is centered around the two urban
centers of Dallas and Fort Worth. NCTCOG has over 230 member governments including 16 counties,
numerous cities, school districts, and special districts.
###
TCMUD 1 Page 43 of 56 Meeting Date: May 24, 2011
UTILITY SERVICE PARTNERS
How long has the company been in business?
The company was originally formed in 1998 within
Columbia Energy to provide service line warranties for its
utility customers. USP was formed in September 2003 to
purchase Columbia Service Partners from Columbia Energy.
USP continues to expand the product offerings and grow the
business through city and utility partnerships. USP is a proud
member of the Better Business Bureau.
PROGRAM
Is this program available everywhere?
The NLC Service Line Warranty Program will be introduced
throughout the contiguous United States in phases over the
next 18 months. Please see our National Roll-Out Schedule
map for details regarding your state.
How are our citizens notified of the program?
USP mails each resident a campaign letter which outlines
the cities’ endorsement, followed by a reminder letter two
weeks later to ensure the highest response rate. USP only
solicits through direct mail — no telemarketing is ever
employed. All homeowners will have the option to enroll in
the program, regardless of the age of their residence.
What cooperation will be needed from the cities?
USP desires to enter into a co-branded marketing services
agreement with each city. The agreement provides for the
use of the city name/logo, in conjunction with USP’s logo,
on marketing materials sent to citizens. The city is endorsing
USP as the service provider for the warranty program.
When do you solicit residents?
Through the years, we have found the optimal times to invite
citizens to participate are in the Spring and Fall of each year.
Does NLC or USP sell or rent the personal
information of residents that enroll in the program?
No. Neither the NLC nor USP will sell or rent the names of
prospective customers or participants.
How much does the resident pay for this service?
Each warranty is sold separately and the price range is
generally between $4 and $5 a month per product.
BENEFITS
How much will residents save by using the warranty
program?
While costs for water line and sewer line repairs can vary,
the average cost of repairing a broken water line or sewer
line may range from $1,200 to over $3,500.
Will this program cost the city any money?
Not a cent. USP pays for all marketing materials and
program administration. Furthermore, USP will pay the city
a royalty for every resident that participates in the program!
What benefit does the city receive from endorsing
these programs?
By endorsing the USP programs, the city is able to reduce
residents’ frustration over utility line failures by bringing
them low-cost service options. 96% of survey respondents
say that their image of the city is enhanced because the
warranty program is offered as a service by the city. These
programs also generate extra revenue for the city through
the royalty that is paid by USP to the city. Finally our
programs help to stimulate the local economy. USP only
uses local contractors to complete the repairs which helps
to keep the dollars in the local community.
RESPONSIBILITIES
Who administers the program?
Utility Service Partners (USP) administers the program and
is responsible for all aspects of the program including
marketing, billing, customer service, and performing all
repairs to local code.
What are the city’s responsibilities?
We ask each city to work with USP to provide the
following; 1) a copy of the city seal, if available, for the
solicitation letterhead 2) the city’s return address for outer
envelope (this ensures a high “open-rate”) 3) the name, title
and signature sample of the designated solicitation signor
and 4) the appropriate zip codes of the city to allow USP
to purchase a mailing list of the residents.
Why does the city have to provide a city seal,
address and signature?
We have found that while the letter is written in such a manner
as to leave no doubt that it is a USP program (the USP logo is
on the enrollment form), the city address drives a very high
“open-rate” and the city seal and signature lend credibility
to the offer, thus driving a much higher enrollment rate.
NLC SERVICE LINE WARRANTY PROGRAMFAQ’s
TCMUD 1 Page 44 of 56 Meeting Date: May 24, 2011
Will we get a lot of calls from citizens when they
get the letter?
A press release provided by USP and issued prior to the first
mailing will help alleviate citizen concerns, which should
result in nominal calls to city hall.
PRODUCTS
How will citizens know what is covered?
All customers receive a set of terms and conditions upon
enrollment in a utility warranty program. They have 30 days
from the date of enrollment to cancel and receive a full refund.
What items are included as part of the water line
warranty?
The external water warranty covers the underground service
line from the point of connection to the city main line to the
water meter. It also covers the underground service line
between the water meter and the exterior foundation of the
home. If any part of the line is broken and leaking, USP will
repair or replace the line in order to restore the service.
Coverage caps listed in the terms & conditions are per
occurrence as follows:
$4,000 plus an additional $500 for public
sidewalk cutting, if necessary
What items are included as part of the sewer line
warranty?
The external sewer line warranty covers the underground
service line from the point of connection to the city main line to
the point of entry to the home. If any part of the line is broken
and leaking, USP will repair or replace the line in order to
restore the service. Coverage caps listed in the terms &
conditions are per occurrence as follows:
$4,000 plus an additional $4,000 for public
street cutting, if necessary
The Coverage Cap looks adequate but is there an
annual or lifetime restriction on how much you will
pay to repair?
No. Unlike some other warranties available, we provide you
with the full coverage per incident. We will pay up to your
coverage amount each and every time you need us. We do
not deduct prior repair expense from your coverage cap or
limit the amount we will pay annually.
Doesn’t Homeowner’s Insurance cover this type
of repair?
Typically, no. Most homeowner policies will pay to repair the
damage created by failed utility lines but they generally do
not pay to repair the actual broken pipes or lines. We
encourage you to call your insurance company to determine
your actual coverage.
Who replaces landscaping if damaged?
USP will provide basic restoration to the site. This includes
filling in the holes, mounding the trench (to allow for settling)
and raking and seeding the affected area. Restoration does
not include replacing trees or shrubs or repairing private
paved/concrete surfaces. This is outlined in the terms &
conditions sent to the customer.
What building codes will you adhere to?
If the line is broken and leaking, USP will repair or replace
the leaking portion of the line according to the current code.
However, USP is not responsible for bringing working lines
up to code that are not in need of repair.
CUSTOMER SERVICE
Will a citizen have a long hold time when
reporting a claim?
No. Repair calls receive the highest priority and are
answered 24/7. Repair calls are connected to a live agent
through a voice recognition unit (VRU).
Will the customer always get a live operator when
they call?
Yes. Customers are directed to select to speak with either a
service or claims agent and will then be directed to a live
Agent.
What is the claims process?
Program participants call a toll-free USP number to file a
claim. USP selects the contractor, who is required to contact
the customer within one hour of receiving the job to schedule
a time to begin the repairs. Typically, repairs are completed
within 24 hours. Emergencies receive priority handling.
CONTRACTORS
Who performs the repair work?
USP retains local, professional plumbers to perform all the
service line repair work.
How selective are you when choosing contractors
to conduct repairs?
USP only selects contractors who share our commitment to
excellence in customer service. Scorecards are maintained
for each contractor, tracking the customer satisfaction rating
for work performed. Customer feedback is shared with
our contractors and any contractor with a low customer
satisfaction rating is removed from the network.
TCMUD 1 Page 45 of 56 Meeting Date: May 24, 2011
NLC Servi C e Li N e
Wa rra N ty Program
BriNgiNg PeaCe oF miND, oNe CommUNity at a time
Bringing Solutions and Savings to CitiesTCMUD 1 Page 46 of 56 Meeting Date: May 24, 2011
Home ProteCtioN SoLUtioN
The NLC Service Line Warranty Program, administered
by Utility Service Partners, Inc. (USP), is an affordable
home protection solution for your residents offered at no
cost to the city. It helps city residents save thousands of
dollars on the high cost of repairing broken or leaking
water or sewer lines. The city also receives a share of
the revenues collected.
PeaCe oF miND
Residents, who have not set aside money to pay for an
unexpected, expensive utility line repair, now have an
opportunity to obtain a low-cost warranty that will pro-
vide repairs for a low monthly fee, with no deductibles
or service fees. The work is performed by licensed, lo-
cal plumbers who will call the customer within one hour
of filing a claim. The repair is performed professionally
and quickly, typically within 24 hours. USP provides
a personally staffed 24/7 repair hotline for residents,
365 days a year.
NLC Servi C e Li N e
Wa rra N ty Program
Bri N gi Ng P ea Ce oF mi ND, oN e C ommUNity at a time
This program is offered by Utilities Service Partners, Inc. (USP).
USP is solely responsible for the implementation and operation of the program.
BeNeFitS
l NO COST to your city
l Generates revenue for your city
l Affordable rates for residents
l 24/7 customer service
l Trusted local contractors
l Simple implementation process
l Fewer citizen complaints
l Repairs performed to local code
imPLemeNtatioN ProCeSS
The program will be offered to all cities in the 48 con-
tiguous states and rolled out over an 18-month period
in six-month intervals. Once your city agrees to partici-
pate in the program, start up is simple. The program is
designed for a quick launch, taking up little of your city
employees’ valuable time. USP administers the program
and is responsible for marketing, billing, customer ser-
vice, and performing all repairs to local code.
more iNFormatioN
To learn more about this program, visit NLC’s website
at www.nlc.org/enterpriseprograms or contact Denise
Belser, Program Director, at belser@nlc.org or (202)
626-3028. The program is currently available in West
Virginia and Oklahoma. Call your State League or NLC
to sign up for the program.
TCMUD 1 Page 47 of 56 Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-59-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Discuss and take appropriate action regarding the selection of a President, Vice-President and
Secretary/Treasurer for a one-year term.
Attachments:
Action ByDate Action ResultVer.
Title
Discuss and take appropriate action regarding the selection of a President, Vice-President and
Secretary/Treasurer for a one-year term.
TCMUD 1 Page 48 of 56 Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-63-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/16/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:
Title:Review and Approve Minutes
a. May 24, 2011
Attachments:M1 Minutes 05242011.pdf
Action ByDate Action ResultVer.
Title
Review and Approve Minutes
a. May 24, 2011
TCMUD 1 Page 49 of 56 Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Meeting Minutes
Trophy Club Municipal Utility District
No. 1
7:00 PM Svore Municipal Building BoardroomTuesday, June 21, 2011
Call to order and announce a quorum.
Citizen Presentation
REGULAR SESSION
2011-50-M1 Discuss and take appropriate action on various recommendations from
the Water Efficiency Committee for MUD1 consideration. (Thomas)
Discussion Only - No action taken
Set Next Meeting Date:
a. Tuesday, June 21, 2011 - 7:00 p.m.
Items for Future Agendas
a. Funding of Future Capital Projects; i.e., Trinity Well No. 2
b. Municipal Water Rate for Town Parks (Sanders)
c. Establish an entry statute or monument for the future fire station with
funding for said item. (Sanders)
2011-54-M1 Discussion of laws and policies governing access to and
dissemination of resident information. (Thomas/Liston)
MUD 1 Board to recognize District Manager Robert Scott for 20 Years
of Service to the Trophy Club Municipal Utility District.
Receive District Manager's Report
a. Water pumped vs. billed
b. Update - Screen Rake Installation - WWTP
c. Update - Elevation Ground Storage Tanks
d. Update - Town's Elevated Tank
e. Monthly WWTP Report
f. New Fire Station Construction Costs to date
g. Update - Wastewater Treatment Plant Permit Renewal with TCEQ
h. Utilize Jim Hase' expertise again this year for budget preparation
i. Fire Station Grand Opening is scheduled for Saturday, July 30th from 10
a.m. to 2 p.m.
j. Fire Station VIP Party for current and past Councilmembers and Mayors,
current and past MUD Directors, staff and invited guests is scheduled for
Friday, July 22nd at 4:00 to 6:00 p.m.
TCMUD 1 Page 50 of 56 Meeting Date: May 24, 2011
June 21, 2011Trophy Club Municipal Utility
District No. 1
Meeting Minutes
Receive Finance Update
a. Senior Accountant Gonzales to provide the Board with a monthly update
and address the Board's questions.
Receive Fire Update from Fire Chief Thomas
a. To provide Board with a monthly update and address the Board's
questions.
Receive Town Council Update
a. Councilmember Rose to provide Board with an update of Council
meetings, notices and relevant business.
Receive Directors' Update
a. Update regarding Summer AWBD Conference - June 9-11, 2011
b. Update on MUD1 presentation to Medlin 5th grade science classes.
(Thomas)
2011-57-M1 Discuss and take appropriate action on releasing the budgeted amount
of ten thousand dollars ($10,000) to the Parks & Recreation Department
to be applied to towards the July 4th fireworks. (Adams)
2011-58-M1 Review and Approve Monthly Financial Report(s)
a. April 2011
2011-59-M1 Discuss and take appropriate action regarding the selection of a
President, Vice-President and Secretary/Treasurer for a one-year term.
2011-61-M1 Discuss and take appropriate action regarding approve RFP for Audit
Services.
2011-60-M1 Discuss and take appropriate action regarding Order 2011-0621, 2011-1
Rate Order.
2011-62-M1 Discuss and take action regarding engaging a third-party company,
which offers warranties/insurance to residents on their residential
water and/or sewer lines for a monthly fee. (Scott/Thomas)
2011-63-M1 Review and Approve Minutes
a. May 24, 2011
Set Next Meeting Date:
a. Joint Meeting with Town Council - Tuesday, July 19, 2011 at 6:00 p.m.
b. Regular Session Meeting = Tuesday, July 19, 2011 @ 7:00 p.m.
Items for Future Agendas
a. Funding of Future Capital Projects; i.e., Trinity Well No. 2
b. Municipal Water Rate for Town Parks (Sanders)
c. Establish an entry statute or monument for the future fire station with
funding for said item. (Sanders)
TCMUD 1 Page 51 of 56 Meeting Date: May 24, 2011
June 21, 2011Trophy Club Municipal Utility
District No. 1
Meeting Minutes
CONVENE INTO CLOSED SESSION
*CLOSED SESSION
RECONVENE INTO REGULAR SESSION
Adjourn
Notice is hereby given that a quorum of the Town Council may be in
attendance at this meeting.
* THE BOARD RESERVES THE RIGHT TO ADJOURN INTO A CLOSED
SESSION AT ANY TIME DURING THE MEETING FOR THE PURPOSE OF
SEEKING THE ADVICE OF ITS ATTORNEY ABOUT ANY ITEM ON THE
AGENDA OR THAT ARISES AT THE MEETING, PURSUANT TO SECTION
551.071 OF THE TEXAS GOVERNMENT CODE.
TCMUD 1 Page 52 of 56 Meeting Date: May 24, 2011
June 21, 2011Trophy Club Municipal Utility
District No. 1
Meeting Minutes
CERTIFICATION)
THE STATE OF TEXAS)
COUNTY OF DENTON)
COUNTY OF TARRANT)
THIS CERTIFIES THAT ON [INSERT POSTING DATE] AT [INSERT TIME], A
COPY OF THE ABOVE NOTICE OF A MEETING OF THE TROPHY CLUB
MUNICIPAL UTILITY DISTRICT NO. 1 TO BE HELD ON [NSERT MEETING
DATE], WAS POSTED ON THE FRONT WINDOW OF THE TROPHY CLUB
M.U.D. ADMINISTRATION BUILDING, 100 MUNICIPAL DRIVE, TROPHY
CLUB, TEXAS, WHICH IS A PLACE CONVENIENT TO THE PUBLIC WITHIN
THE BOUNDARIES OF THE DISTRICT, AND A COPY WAS ALSO
PROVIDED TO THE COUNTY CLERKS OF DENTON AND TARRANT
COUNTIES, TO BE POSTED ON THEIR WEBSITE AND/OR A BULLETIN
BOARD AT A PLACE CONVENIENT TO THE PUBLIC IN SUCH COUNTY
COURT HOUSES, PURSUANT TO SECTION 49.063 OF THE WATER CODE
AND SECTION 551.054 OF THE OPEN MEETINGS ACT, CHAPTER 551
TEXAS GOVERNMENT CODE.
[INSERT SIGNATURE]
THIS FACILITY IS WHEELCHAIR ACCESSIBLE AND ACCESSIBLE
PARKING SPACES ARE AVAILABLE. REQUESTS FOR
ACCOMMODATIONS OR INTERPRETATIVE SERVICES MUST BE MADE 48
HOURS PRIOR TO THIS MEETING. PLEASE CONTACT MARY MOORE AT
(682) 831-4685 OR FAX YOUR REQUEST TO (817) 490-0705.
I certify that the attached notice and agenda of items to be considered by
this Board was removed by me from the front window of the Svore
Municipal Building, 100 Municipal Drive, Trophy Club, Texas, on the
__________ day of ______________________, 2011.
________________________________, Title:
___________________________
TCMUD 1 Page 53 of 56 Meeting Date: May 24, 2011
16/16/2011 7:20 PMMary MooreSMTWT F S123456789101112 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30June 2011SMTWT F S12345678910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031July 2011June 2011MondayTuesdayWednesdayThursdayFridaySat/SunJune 18:30amMUD Safety Meeting (Public Services Conference Room)1:00pmIrrigation Meeting (Public Services Conference Room)27:00pmP&Z Commission (Council Chambers)7:00pmTCWC (PS Conference Room)34566:00pmCouncil (MUD Bd Rm)79:00amRoutine Staff Meeting(PS Conference Room)4:00pmPolice Chaplain Meeting (internal) (Police Training Room)88:00amPolice Department Staff Meeting - Internal9109:00amOpening of the RFP: Professional Auditing Services (Boardroom)1112136:00pmFire Station Grand Opening Meeting (Svore Municipal Building Boardroom)149:00amInterviews - Receptionist/UB Assistant (mud 9:00amRoutine Staff Meeting(PS Conference Room)7:00pmParks & Recreation Board (Svore Muni1510:00amPatricia - Internal (Board room)10:00amEAC (PS Conference Room)12:00pmCOURT (Svore Municipal Building 2:00pmFourth of July Meeting (PS Conf. 1610:00amLandscape Maintenance Bid (Svore Meeting Room)1:00pmFire Dept. (PS Conference Room)178:00amInternal Meeting (Public Services Conference Room)2:30pmSpecial Meeting (Boardroom)3:00pmCPM 101 - Internal (PS Conf Room)1819209:30amLaserfiche Demo (Public Service Conference Room)10:00amPatricia - Internal (Boardroom)6:00pmCouncil (MUD Bd Rm)219:00amRoutine Staff Meeting(PS Conference Roo10:30amEAC Meeting (PS Conference Room)1:30pmReinder Romp SpecialEvent (NOT A PUBLIC7:00pmTCMUD No.1 Meeting(Svore Municipal Buil229:00amSpringbrook ERP Demo Day (Public Services Conference Room)233:00pmLandscape Maintenance Bid (Svore Meeting Room)6:00pm Public Safety Advisory Committee (Internal) (Police Dept. Training Room)249:00amIncode ERP Presentation (Public Service Conference Room)25262710:00amSTW ERP Demo Day (Public Services Conference Room)289:00amRoutine Staff Meeting(PS Conference Roo10:30amPotluck lunch for all employees (Boardr4:00pmTBD - ZBA (Svore Municipal Buildling 6:00pmEDC 4B Board 7:00pmCitizens Police 2910:00amShannon - Leg Update Webinar (Boardroom)30TCMUD 1Page 54 of 56Meeting Date: May 24, 2011
26/16/2011 7:20 PMMary MooreSMTWT F S12345678910 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031July 2011SMTWT F S1234567 8 9 10 11 12 1314 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 31August 2011July 2011MondayTuesdayWednesdayThursdayFridaySat/SunJuly 12346:00pmCouncil - CANCELLED(MUD Bd Rm)59:00amRoutine Staff Meeting(PS Conference Room)4:00pmPolice Chaplain Meeting (internal) (Police Training Room)672:00pmIce Cream Social (Svore Meeting Room)7:00pmP&Z Commission (Council Chambers)88:00amWENTT Meeting - Internal (mud boardroom)910116:30pmEDC B (Svore Municipal Building Boardroom)129:00amRoutine Staff Meeting(PS Conference Room)7:00pmParks & Recreation Board (Svore Municipal Building Board Room)1314151617186:00pmCouncil (MUD Bd Rm)199:00amRoutine Staff Meeting(PS Conference Room)7:00pmTCMUD No.1 Meeting(Svore Municipal Buildling Board Room)2010:00amEAC (PS Conference Room)12:00pmCOURT (Svore Municipal Building Boardroom)217:00pmP&Z Commission (Council Chambers)22232425269:00amRoutine Staff Meeting(PS Conference Room)4:00pmTBD - ZBA (Svore Municipal Buildling Board Room)7:00pmCitizens Police Academy Alumni 27286:00pm Public Safety Advisory Committee (Internal) (Police Dept. Training Room)293031TCMUD 1Page 55 of 56Meeting Date: May 24, 2011
100 Municipal Drive
Trophy Club, Texas 76262Trophy Club Entities
Legislation Details (With Text)
File #: Version:12011-64-M1 Name:
Status:Type:M1 Agenda Item Regular Session
File created:In control:6/17/2011 Trophy Club Municipal Utility District No. 1
On agenda:Final action:6/21/2011
Title:Discuss and take appropriate action regarding Executive Session item(s).
Attachments:
Action ByDate Action ResultVer.
Title
Discuss and take appropriate action regarding Executive Session item(s).
TCMUD 1 Page 56 of 56 Meeting Date: May 24, 2011